Privacy & cookies policy

Version dated April 24, 2018

This is the privacy policy of Wout Monseurs BV, located at Goeseelsstraat 37, 4817 MV in Breda.

I. GENERAL
The following websites and applications belong to www.woutmonseurs.nl (hereinafter: "Websites"):

• www.woutmonseurs.nl;
• shop.woutmonseurs.nl;

These privacy regulations provide you, as a user of the Websites, with insight into the data that Wout Monseurs BV processes in this context, the purposes for which we process it, and the manner in which it is processed.

Wout Monseurs BV respects the privacy of all users of the Websites and ensures that the personal information you provide is treated confidentially. We collect information about our website visitors in order to optimize our Websites and make them more user-friendly, and to be able to offer personalized advertisements.

II. PRIVACY
Wout Monseurs B.V. handles registered data such as email addresses and names with care. We do not sell personal data and do not disclose any information. Providing personal data is necessary in order to send PDFs, subscribe to our mailing list, and show you personalized advertisements, for example. You can unsubscribe at any time via the link at the bottom of the emails we send or by sending your request to receptie@woutmonseurs.nl.

Users under the age of 16 must obtain permission from a parent before leaving personal data on our website.

We naturally handle data sent to us via contact forms or email with the utmost care. This personal data is treated as confidential information.

III. THIRD-PARTY WEBSITES
The Websites contain links to third-party websites, such as Elvy and websites of the brands we carry. After clicking on the aforementioned links, users are redirected to the website of the relevant third party (hereinafter: "Third-Party Websites"). The use of such Third-Party Websites is subject to the privacy policy of the relevant third party. Users should read the privacy policy of this third party to understand how this party handles your personal data. Wout Monseurs BV is not liable for the information provided, processed, or collected by third parties when visiting such Third-Party Websites.

IV. COOKIES
In order to enable users of the Websites to make use of the full functionality of the Websites, Wout Monseurs BV places small amounts of information (cookies or similar technologies) on the peripheral equipment used by its users (such as a laptop, tablet, or phone), or Wout Monseurs BV reads information as it appears in the browser settings on the peripheral equipment of its users.

When you first visit one of our websites, you will be given the option to refuse cookies. Even if you have previously indicated that you wish to use cookies, you can withdraw this consent at any time. More information about enabling, disabling, and deleting cookies can be found using the Help function of your browser.

Wout Monseurs BV uses the following types of cookies:

1. Functional cookies
These cookies are necessary for performing the requested service or displaying the requested website and its associated functionality. Examples of such cookies are cookies that keep track of which items are in the shopping cart and cookies that remember a login. These cookies are not stored longer than the relevant browser session, and according to the cookie law, consent for this category of cookies is not required.

2. Cookies to optimize the user experience
Wout Monseurs BV requires the prior consent of its users before it may use non-functional cookies. A user gives their consent by clicking on the appropriate option on the Websites.

These cookies are used to provide you, as a visitor to the Websites, with an improved service and user experience. For example, these cookies remember the login name of a particular user after the browser session has ended, so that the user does not have to re-enter it on their next visit to the portal (for this purpose, we store information such as your name and address, telephone number, and email address, so that you do not have to fill this in with every new request). Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

3. Google Analytics
Wout Monseurs BV uses Google Analytics cookies to analyze the use of the Websites and services. Google Analytics cookies provide Wout Monseurs BV with information about the use of and navigation within/between the Website and/or services. This information helps Wout Monseurs BV to improve the layout of the Websites and services by better tailoring them to the needs of its users, analyzing trends, and tracking navigation behavior. The information collected using these cookies is provided to Google Analytics to enable it to evaluate the use of the Websites and/or services and to compile statistical reports. More information about Google Analytics' use of the information provided to it can be found inthe Google Analytics privacy policy.

Google may provide this information to third parties when required by law or insofar as these third parties process the information on Google's behalf. We have no influence over this and are not responsible for it.

4. Private Logging
If you have consented to the use of these cookies, our servers record the data that your browser sends from your peripheral equipment to the server on which the requested information is located when you visit the Websites. Server log files are kept for this purpose. These server log files contain data such as your web request, IP address, and information about the browser used, such as browser type, browser language, and the date and time of your request (log data). We can recognize you when you visit the Websites again.

This information is used to compile website statistics and to gain insight into popular web pages and which third-party websites link to our sites.

5. Social Media
The Websites include social media buttons for Facebook, Google+, Twitter, and LinkedIn. Using these social media buttons, you can choose to indicate via your own social media account with the aforementioned services that you are interested in our products and services. When you click on a social media button, the relevant social media service may place one or more cookies to recognize you. This will then be visible to visitors to your personal social media website pages.

The use of such social media websites is subject to the relevant terms and conditions of that social media service. The privacy policy of Wout Monseurs BV expressly does not apply to the use of such social media services. See also under the heading "Links to third-party websites." In addition, we use the Facebook pixel and LinkedIn Insight Tag to collect data that helps us optimize our content. The Websites also contain embedded content from social media services. This content often contains cookies, to which the terms and conditions of the relevant services apply.

6. Advertising cookies
If you have consented to the use of these cookies, we will place advertising cookies on the Website. We also place advertising cookies on Third-Party Websites. We may combine the information from these advertising cookies. We do this so that we can offer you the most relevant offers based on your online surfing, searching, and purchasing behavior. We also use these advertising cookies to keep track of which advertisements you have seen.

7. Statistics about organizations visiting the website
SalesFeed Software is linked to this website. SalesFeed Software generates statistics about the origin and behavior of our target groups. To this end, SalesFeed Software processes the IP addresses of visitors. The IP addresses of some of the Dutch organizations that visit this Website are linked to a database containing company information. Information about organizations that is recorded as a result of their visit to this Website is not shared with third parties. For more information about SalesFeed Software, please visitthe Salesfeed website.

One cookie is placed by the SalesFeed Software by default. This cookie is a session cookie, or a first-party cookie. A session cookie is used to aggregate events. This cookie expires after half an hour of inactivity. No third-party cookies are placed on visitors' computers by SalesFeed software by default.

V. COMMUNICATION AND NEWSLETTERS
When you, as a visitor to our Websites, send an email or other message to Wout Monseurs BV, we will use and retain such messages for as long as necessary to respond to your questions and/or requests (user communication).

You can sign up for our newsletter to stay informed about our offers, promotions, and news. Your email address and name will then be stored. If you no longer wish to receive the newsletter, you can unsubscribe using the unsubscribe link at the bottom of the newsletter orcontactus.

VI. SHARING WITH THIRD PARTIES
Wout Monseurs BV shares personal data with third parties in the following cases:

• If we provide such data to our (sub)processors in order to perform the (part of the) service assigned to them. These third parties may only process the data on our behalf and we require these parties to agree to process such data in accordance with our instructions and in accordance with this privacy policy and other desired measures regarding confidentiality and security;
• If we believe in good faith that accessing, processing, using, storing, or disclosing such data is reasonably necessary to (a) comply with any applicable laws and regulations, legal procedures, or an enforceable request from an official authority, (b) detect, prevent, or otherwise deal with fraud, technical, or security issues, prevent or otherwise address fraud, technical or security issues, and believe we have a legitimate interest in doing so, (c) protect the rights, property, or safety of Wout Monseurs BV, its users, and the public from imminent danger to the extent permitted or required by law, or (d) if we have obtained your express consent ("informed consent") to do so;

VII. SECURITY
We appreciate the trust you place in us and will therefore handle your data with the utmost care.

Wout Monseurs BV takes appropriate security measures to protect against unauthorized access to or unauthorized modification, disclosure, or destruction of data. This includes internal controls of our policies and security measures relating to the collection, storage, and processing of data, as well as physical security measures to protect against unauthorized access to systems on which we store personal data.

When you create an account with Wout Monseurs BV, we store your data on a secure server. Wout Monseurs BV restricts access to personal data to those employees, contractors, and agents of Wout Monseurs BV who need this data to manage, develop, or improve our services. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Wout Monseurs BV processes personal data for the purposes for which the data was collected and in accordance with this privacy policy. We continue to review our privacy policy with regard to the collection, storage, and processing of data to ensure that we only collect, store, and process personal data that is required to provide or improve our services or that is otherwise permitted under this policy.

VII. QUESTIONS AND COMPLAINTS
If you have any questions or complaints about the processing of your personal data by Wout Monseurs BV, you can easily and free of charge notify Wout Monseurs BV in the following ways:
• By email:receptie@woutmonseurs.nl;
• By telephone: 076 – 5 20 00 20 (during working days);
• By post: Goeseelsstraat 37, 4817 MV in Breda

VIII. ACCESS, CORRECTION, AND DELETION
Wout Monseurs BV makes every effort in good faith to provide users of its Websites and other interested parties with access to their personal data or otherwise allow them to view their personal data, to correct this data if it is incorrect, or to delete such data upon request, to request or restrict the processing of such data, or to object to the processing of such data, all in accordance with the legal rights of the data subject(s).

Wout Monseurs BV will ask the applicant to identify themselves before processing such requests. Wout Monseurs BV may refuse to process requests that are unreasonably repetitive or systematic, require excessive technical effort, jeopardize the privacy of others, or are impractically difficult to implement. Wout Monseurs BV will notify the data subject of its decision in writing within four weeks of receiving the request. This period may be extended if the request is complex or if many requests are received at the same time.

Any refusal or extension will be accompanied by reasons. If you disagree with our decision, you can submit a complaint to the Dutch Data Protection Authority. Wout Monseurs BV will perform this service as soon as possible and—insofar as it can be regarded as the controller—at its own expense, unless performing this service requires excessive effort, in which case it may request the compensation permitted under the applicable laws and regulations from the data subject concerned. In cases where Wout Monseurs BV can be regarded as a processor within the meaning of the applicable legislation on the protection of personal data, Wout Monseurs BV is entitled to charge a fee for the costs of the above.

IX. RETENTION PERIOD
Wout Monseurs BV retains personal data as identifiable data for as long as necessary for the purposes for which it was collected, as described in this privacy policy. Anonymized data may be retained by Wout Monseurs BV for a longer period.

X. NEW DEVELOPMENTS AND CHANGES
These regulations may be amended from time to time, for example to bring them into line with the laws and regulations in force at that time.