Wout Monseurs goes to great lengths to ensure that our business customers can continue to rely on their printers; very far indeed. In this case, literally: every winter, Martijn and Rick from our technical department travel to Linz in Austria and various cities in France to carry out winter maintenance on the printer fleet of Scylla's cruise ships. Any necessary replacements are then carried out immediately.
This means that Scylla can move forward again and the printing facilities on board all ships are fully ready for the new cruise season.
Scylla & Wout Monseurs: a rich history
Wout Monseurs and Scylla take the concept of 'long-term cooperation' to a new level: we have been supplying their printers ever since Scylla's first passenger ship was launched in 1973. Since then, Wout Monseurs has been supplying printers and multifunctional devices to every new ship that enters service, and we also take care of the overall management of this printer fleet.
Over the years, Scylla has grown to become a major name in the cruise industry.
With no fewer than 33 cruise ships, they now carry tens of thousands of passengers around Europe.
European network printer service for maintenance and repairs
This growth naturally also required an expansion of the service network for the printers. With our European service network, we can provide support to Scylla at all times and quickly resolve any malfunctions on board. To this end, Wout Monseurs has service partners in Germany, Austria, Switzerland, Hungary, the Czech Republic, Italy, Belgium, and France.
Thanks to this international printer service, periodic maintenance is always carried out on time, minimizing the risk of malfunctions and problems. And if something does go wrong? Then the technical service is ready to quickly resolve any malfunctions for Scylla.
Managed Print Services
Wout Monseurs offers Managed Print Services, a comprehensive package that takes care of all your company's print management needs. We monitor your printer fleet remotely using software, which transmits meter readings for invoicing purposes. We also receive notifications when your toner cartridges are running low and automatically deliver replacements. Our technical service also provides periodic and preventive maintenance for your printers and ensures the continuity of your scanning and printing needs. All you have to do is press the print button!
Curious about the possibilities for your printer fleet? Feel free to contact us for more information about business printing via Wout Monseurs!