We have our own technical service department. Our engineers are qualified and certified by HP and Canon, which means they offer the highest possible quality of service. They receive annual training to ensure that their technical knowledge is always up to date. We therefore have Gold status for both brands.
New models are regularly introduced to the market, featuring updated and improved technologies and features.
Multifunctional machines are also playing an increasingly central role in the scanning and digitization process within companies. It is therefore important to know what a particular model can add to this process so that we can implement it correctly.
Printer malfunction or repair
We believe it is important that we have the right knowledge about all the equipment in our product portfolio.
Because we have our own service department, you will always be visited by the same engineers and you will not be dependent on an impersonal national service department. With this service department, you often have to create a ticket and wait for them to contact you. In the event of malfunctions or necessary repairs, you can call or email us directly and, depending on the complaint, a technician will be at your door within 8 hours.
Urgent printer repairs
Thanks to our short lines of communication, we are extremely flexible and can therefore act quickly in the event of an emergency.
In the event of excess demand, we can always assist you with a loan machine. This ensures continuity within your company.
Thanks to this personal approach, our service engineers are familiar with the working methods you use as a customer in your document processing.
If a new model is introduced that could be of added value to you, they will proactively discuss this with you.
This means we will keep you informed of new possibilities in the field of printers and multifunctional equipment.
Managed Print Services: complete peace of mind
With our Managed Print Services, we take care of all your printer management needs, so you don't have to worry about a thing. From printer maintenance to toner deliveries: we take care of it for you.
European Service Network
Thanks to our European service network, we can also perform printer maintenance and printer repairs in various European countries.
Leasing or purchasing printers
With us, you also have the choice: would you like to lease or purchase your business printer?
Want to know more about the possibilities for your company? Feel free to ask us for advice!